• by Published on 04-13-2011 09:21 AM

    Hi All,

    After lengthy support sessions with Asigra yesterday, we found that an issue we were having was down to a bug in the latest Asigra patch 10.0.0.37 for Windows DS-Clients. This patch has now been removed from the Asigra Web Portal but if you have it, remove it and take it out of your Auto-Upgrade repositories if it is there...

    The issue is that, when retention runs, it reduces the online number of generations to 2... regadless of the number of generations you have per set... As you will understand, this is a very serious issue and Asigra are currently working to fix the issue.

    I havent seen any notifications about this issue anywhere yet but the update was downloadable from 9th April, so someone other than myself must be suffering with this issue.

    Anyway, thats the heads up... if you have already rolled out this hotfix, the only real option is to suspend Retention activities and wait for a patch.

    Thanks.

    wccc45
  • Recent Forum Posts

    LeroyL

    Auto Upgrade of java windows DS-user always fails.

    I need to re-visit this thread and get the auto upgrade feature for the Java based DS-Client working.

    fist... does this work for anyone?

    LeroyL Yesterday, 01:47 PM Go to last post
    Rowell A.

    Delete backup set server side

    Hi,

    One of our client PC gave out and the DS client was installed there. We setup a new PC and installed a new DS client using the same

    Rowell A. 05-26-2015, 02:12 AM Go to last post
    GaryP

    Asigra Support

    I think you're raising a very valid point, and unfortunately it's not just online backup where this is the case. In the same way that you do your weekly

    GaryP 05-25-2015, 07:32 AM Go to last post
    boatgoat

    Asigra Support

    Hi,

    We've just moved from Vembu over to Asigra and whilst the product is good, we had endless issues trying to get facts out of the sales

    boatgoat 05-23-2015, 02:23 AM Go to last post
    wwb

    V12.2 and Exchange logs not flushing out

    Anyone have this issue?
    I have a customer that has upgraded to Exchange 2013 and since this - the backups are running ok with Asigra - but, his

    wwb 05-21-2015, 07:07 AM Go to last post
  • Recent Activity

    LeroyL

    Auto Upgrade of java windows DS-user always fails.

    Thread Starter: LeroyL

    when the Java based ds-user connect to a ds-client... it know its the wrong version and looks for an upgrade... but it does not see an upgrade...

    Last Post By: LeroyL Yesterday, 01:47 PM Go to last post
--> qwerty <--