• by Published on 04-13-2011 09:21 AM

    Hi All,

    After lengthy support sessions with Asigra yesterday, we found that an issue we were having was down to a bug in the latest Asigra patch 10.0.0.37 for Windows DS-Clients. This patch has now been removed from the Asigra Web Portal but if you have it, remove it and take it out of your Auto-Upgrade repositories if it is there...

    The issue is that, when retention runs, it reduces the online number of generations to 2... regadless of the number of generations you have per set... As you will understand, this is a very serious issue and Asigra are currently working to fix the issue.

    I havent seen any notifications about this issue anywhere yet but the update was downloadable from 9th April, so someone other than myself must be suffering with this issue.

    Anyway, thats the heads up... if you have already rolled out this hotfix, the only real option is to suspend Retention activities and wait for a patch.

    Thanks.

    wccc45
  • Recent Forum Posts

    slickshoes

    V13 .. thoughts?

    I think we are going to end up running 12.2.1 in tandem with 13. We have way way way too many DS-Clients to upgrade them all.

    slickshoes 04-24-2015, 03:28 PM Go to last post
    hellsmurf

    V13 .. thoughts?

    Did anyone updated for testing to v13? We have. In our test, the Linux Client is no able to restore backuped files from its own system. German Language

    hellsmurf 04-24-2015, 02:42 AM Go to last post
    LeroyL

    V13 .. thoughts?

    Same here.. how disappointing that 32-bit is not supported.

    we also have many 32-bit customers and many who are running 2008 32-bit..

    LeroyL 04-21-2015, 01:31 PM Go to last post
    rakman

    hotfix 544 missing?

    Hi All,

    I got the notification of hotfix 544 for java DS-User 12.2.1.3, but now looking at the Asigra portal, the hotfix is not listed.

    rakman 04-21-2015, 11:33 AM Go to last post
    rakman

    Exchange 2013 DAG Backup

    The DS-Client won't work via the DAG cluster IP, but creating 2 VSS backup sets seem to work together. A client set up a DAG and I created two backup

    rakman 04-21-2015, 11:22 AM Go to last post
  • Recent Activity

--> qwerty <--